Tag Archives: Exchange Online

Office 365 dedicated subscriptions: service descriptions available now, service in 2012

Posted on October 6, 2011 by

Microsoft released the service definition documents for the dedicated versions of Office 365 on October 4, 2011. The dedicated subscription plans add to the existing range of “P” (professional and small business) and “E” (enterprise) plans that are available now. … Continue reading →

Posted in Cloud, Email, Office 365 | Tagged , , , , , | 2 Comments

Gmail shows Office 365 how to meet a 99.9%+ SLA

Posted on October 3, 2011 by

The really bad thing about the Office 365 outages in August and September is that the accumulated 330 minutes of downtime means that Microsoft cannot meet its published Service Level Agreement (SLA) of 99.9%. To their credit, Microsoft has already … Continue reading →

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Why Exchange Online Administrators need to understand PowerShell

Posted on September 17, 2011 by

In my recent review of the free Microsoft Press ebook “Microsoft Office 365: Connect and collaborate virtually anywhere, anytime”, I concluded that the book was a curate’s egg for Exchange administrators. I’m not sure if the analogy worked for readers outside … Continue reading →

Posted in Cloud, Email, Exchange 2010, Office 365, SharePoint 2010 | Tagged , , , , , | 3 Comments

Creaking Office 365 infrastructure caused by Microsoft success?

Posted on September 12, 2011 by

Last April I was in sunny Las Vegas for “The Experts Conference” (TEC). While there, I reported on a keynote given by Kevin Allison, the General Manager for Exchange Customer Experience. Kevin discussed the challenges of developing a single product … Continue reading →

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Bad week for cloud services, but at least RWC 2011 has started!

Posted on September 9, 2011 by

It hasn’t been a great week all round for cloud services. On Wednesday, Google Docs had an outage that lasted anything from 30 minutes to an hour, frustrating users who couldn’t do any work because all their data was “in … Continue reading →

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Have hosting companies a future competing against Office 365?

Posted on September 6, 2011 by

Microsoft has a habit of introducing products that suddenly set a new price point for a market. The best example I can offer is SharePoint 2001. Prior to its launch, products that allowed enterprises to build portals that allowed users … Continue reading →

Posted in Cloud, Email, Office 365 | Tagged , , , , | 1 Comment

I wish I’d spent more on redundant network components…

Posted on August 22, 2011 by

The outfall from last week’s networking failure that stopped service to Exchange users of Microsoft’s Office 365 in North America rumbles on. My rambling on the topic is some reflections on just how much a network outage has cost Microsoft … Continue reading →

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BPOS and Office 365 cloud outages – not quite nirvana yet

Posted on August 18, 2011 by

Last night (my time) TweetDeck exploded with a mass of customer complaints, observations, witticisms, and moaning about the problems that afflicted the Exchange Online component of Office 365. On this occasion I wasn’t affected because the network problem that Microsoft … Continue reading →

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Interesting price differences for Office 365 accounts

Posted on June 27, 2011 by

Due to be formally launched in NYC on Tuesday, June 28, there’s no doubt that Microsoft has had enormous success with its Office 365 beta program. Depending on whom you talk to, tens of millions of people signed up to … Continue reading →

Posted in Cloud, Exchange, Office 365 | Tagged , , , , | 2 Comments

Managing Office 365 with the one true shell

Posted on May 16, 2011 by

Exchange administrators have known since the release of Exchange 2007 that only wimps seek the soft comfort of the GUI-rich Exchange Management Console (EMC) when they attempt to manage servers, mailboxes, or other objects. Exchange Online, part of Office 365, … Continue reading →

Posted in Exchange 2010, Office 365 | Tagged , , , , , , , , , , | 3 Comments